Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour reaction warranty with all of our Linux hosting packages packages, which means that each individual assistance question you email is going to be replied to in less than an hour max. Our support crew members have been qualified to rapidly handle any issue and to offer you on time advice on any difficulty that you may have.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is offered by a team of capable techs that are able to reply to your request promptly. You’re able to contact the tech support team team by launching a support ticket from your Online Control Panel or by sending us an email. On working days, you can also call us on the telephone or use the live chatting service.

  • Intuitive help center

  • An Intuitive Help Section

  • If you want guidance while working on your site within the Control Panel, you can always simply click the Help control key and see your query in the set of articles that will appear. We have as well turned most of the articles into videos. The catalogue of training videos will show up if you choose the Videos button located in each section.