Website Migration

A: If your current web hosting provider can no longer meet the needs of your site, or when you undergo frequent network downtime, or if you are made to wait for hours for the client service team to reply back to you, it might be smart to swap your provider, i.e. to migrate all the files for your sites together with your databases from your present provider to your new provider. At Angeljump, we realize that this can be difficult and time–consuming. This is why we’ll perform all that for you at no cost!Our professional technical staff members will migrate your web site content from your current hosting provider to us. Our techs have broad experience with web site migration and can handle anything – from a regular WordPress weblog or Joomla^™–based site, to a very complex, custom–built application.

A: There are a lot of factors to consider – the total amount of files, the physical size of the database, the complexity of the site itself and the current workload of our web site migration professionals, etc. Having said that, we do our best to implement all web site migrations within a 48–hour time window. Smaller web sites are transferred much faster – usually in less than 24 hours.

A: We will need the login details for your current hosting provider’s Control Panel as well as the site’s name (domain name).

A: Our Privacy Policy is an inseparable part of the contract that we will have with you as a client. We’re committed to safeguarding the security of the personal info gathered from the clients. To achieve this, we use technical security measures so as to prevent the loss, the misappropriation, the modification or the unauthorized leak of the private information under our control. The safety measures include, but are not limited to: physical, electronic and administrative procedures to protect and secure the details that we acquire online. When we ask users to submit financial information (for instance, a debit card number), this info is masked using the Secure Sockets Layer (SSL) encryption method.

A: While we transfer your web site, it will be available both in your hosting account with us and in your account with your previous web hosting provider. Once the transfer is done, we will make sure that everything is functioning properly and that the integrity of your web content is not affected prior to informing you that the transfer is completed. After that, we’ll explain to you how to move the domain name over to your web hosting account with us and how to change the DNS settings.

A: Nope. We will never contact your hosting provider about anything. They won’t be aware of the web site migration either.

A: Yeah. We support all regular Linux–based web hosting platforms. We do not support Windows–based web hosting platforms, because we don’t offer Windows hosting solutions ourselves.In addition, we do not support proprietary site building and management user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.