Q: What does the web site migration service include? Will my site be safe?
A: If your current web hosting provider can no longer meet the needs of your site, or when you undergo frequent network downtime, or if you are made to wait for hours for the client service team to reply back to you, it might be smart to swap your provider, i.e. to migrate all the files for your sites together with your databases from your present provider to your new provider. At Angeljump, we realize that this can be difficult and time–consuming. This is why we’ll perform all that for you at no cost!Our professional technical staff members will migrate your web site content from your current hosting provider to us. Our techs have broad experience with web site migration and can handle anything – from a regular WordPress weblog or Joomla™–based site, to a very complex, custom–built application.
Q: Just how long will it take for my web site to be migrated over to your platform?
A: There are a lot of factors to consider – the total amount of files, the physical size of the database, the complexity of the site itself and the current workload of our web site migration professionals, etc. Having said that, we do our best to implement all web site migrations within a 48–hour time window. Smaller web sites are transferred much faster – usually in less than 24 hours.
Q: What data will I have to provide to your Website Migration Department?
A: We will need the login details for your current hosting provider’s Control Panel as well as the site’s name (domain name).
Q: I give you access to sensitive data. How can I be sure that you won’t abuse it?
Q: What about downtime? Will my site be offline?
A: While we transfer your web site, it will be available both in your hosting account with us and in your account with your previous web hosting provider. Once the transfer is done, we will make sure that everything is functioning properly and that the integrity of your web content is not affected prior to informing you that the transfer is completed. After that, we’ll explain to you how to move the domain name over to your web hosting account with us and how to change the DNS settings.
Q: Will my present web hosting provider have to do anything?
A: Nope. We will never contact your hosting provider about anything. They won’t be aware of the web site migration either.
Q: Which web hosting platforms do you support?
A: Yeah. We support all regular Linux–based web hosting platforms. We do not support Windows–based web hosting platforms, because we don’t offer Windows hosting solutions ourselves.In addition, we do not support proprietary site building and management user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.