Lots of users who begin using their first web hosting account, or change companies, usually have enquiries with regard to how particular tasks are performed or come across problems when setting up various things like emails, site settings, and so on. That is why, lots of hosting companies have prepared documentation with common questions and problems so as to help their customers get info quickly and easily. Consequently, the help desk team members can dedicate more time to real problems that given clients may be encountering, because the solution for the minor things will be available on the Internet and clients can easily fix them without having to get in touch with the client service team. Having thorough documentation is exceptionally important, particularly for new clients with no previous experience whatsoever, as the web hosting service entails heaps of functions and many people can become puzzled about what action to take. A good information repository can both help you carry out the operations that you need and discover how the hosting service functions as a whole.

Extensive Online Documentation in Hosting

All Linux hosting packages that we’re offering include a comprehensive knowledge base where you can find everything you should know with regard to your web hosting account. Regardless of whether you’d like to set up a brand-new database, to forward a domain name by means of an .htaccess file or to create an email account on your desktop PC or phone, you can just read our step-by-step help articles and all the info that you need will be there. When you open a given section of your Hepsia Control Panel, you’ll see articles that are relevant to the functions that can be accessed through it. In case you would like to see the whole list of articles and get informed about all the functions that Hepsia is offering, or simply to read generic information about the hosting service, you can browse the entire knowledge base, which can be accessed through the Help menu in your Control Panel. We’ve tried our utmost best to encompass any obstacle that you may chance upon, but in case you don’t find the information that you’re seeking, you can always touch base with us, as our tech support team is working 24x7x365.