A live chat is a real-time method of communication between a hosting supplier's support team and its clients. It's a very efficient method to get some info about the web hosting services or get some issue resolved because you are talking with a live representative. The advantages of using a real-time chat service instead of calling or opening a ticket are the reduced possibility of mistakes any time you exchange information like usernames or domain names, the quicker response time because the communication is real-time as well as the fact that you don't have to stay on the chat constantly - you'll be able to do another thing while the agent examines the issue in question. Also, you're able to connect with a live chat room from any kind of computer that's connected to the web, avoiding the phone costs that you will need to pay in case you're calling to another country.

Live Chat Support in Hosting

As we consider the fact that numerous issues are quickly resolved if you talk with a live person, we offer a live chat service for all our potential and active customers. The chat is available every day and our customer support representatives can assist you with a wide range of questions and troubles. If you aren't our customer yet, you'll be able to find out more about our hosting packages and the web hosting environment in general to make sure that your sites will operate properly on our servers. If you already have an account and you have some questions or you have any kind of problems with any of our solutions, you will be able to get in touch with us through our live chat and we will supply you with the necessary info or assist you to troubleshoot the issue. You'll need to open a support ticket for specific problems which need more time or the help of a system administrator, still for numerous common troubles you will receive help right away.